Your privacy is our priority. This document clearly explains how gk9my collects, uses, stores, and protects your personal information at all times — with no confusing language.
Six core principles that underpin how gk9my handles every member's personal data with the utmost integrity.
All data transmitted between your device and gk9my's servers is protected with industry-standard 256-bit SSL encryption. Your personal information and financial transactions cannot be intercepted or read by unauthorized parties.
Your personal data is stored in data centres protected by strict physical and digital access controls. Only authorised personnel with a legitimate operational need are permitted to access member information, and all access is logged for audit purposes.
You have the full right to access, correct, or request deletion of your personal data at any time. Data requests can be submitted directly to our privacy team and will be processed within 30 business days.
Gk9my does not sell, rent, or share your personal data with advertisers or unrelated third parties for commercial purposes. Your data belongs to you — we only use it to improve your experience on this platform.
Gk9my only collects personal data that is strictly necessary to provide its services. We do not collect information beyond operational requirements, and data that is no longer needed will be deleted or anonymized in accordance with our data retention schedule.
In the event of any security incident affecting your personal data, gk9my is committed to notifying affected members within 72 hours of the incident being identified, in line with international data protection best practices.
Gk9my ("we", "Platform") takes the privacy of our members seriously. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use the gk9my platform through our website or mobile app.
This policy is formulated in accordance with the Malaysian Personal Data Protection Act 2010 (PDPA) and international data protection best practices. By using gk9my services, you consent to the collection and use of your personal information as described in this document.
We encourage you to read this Privacy Policy in full. If you do not agree with any part of this policy, please discontinue your use of the gk9my platform. For any enquiries, our Privacy Officer team is available to assist you at any time.
Gk9my collects various types of information depending on how you interact with our platform. The following are the main categories of information we collect:
a) Information You Provide Directly:
b) Information Collected Automatically:
c) Information from Third Parties:
| Data Category | Primary Purpose | Legal Basis for Processing |
|---|---|---|
| Identity Information | Account Registration & KYC | Contractual Obligations |
| Financial Information | Deposit & Withdrawal Processing | Contractual Obligations |
| Technical data | Security & Fraud Detection | Legitimate Interest |
| Game activity data | Service improvements & responsible gaming | Legitimate Interest |
| Communication data | Customer support & notifications | Consent / Contract |
Gk9my uses the personal data collected for the following purposes, and only within the scope permitted by applicable law:
We do not use your personal data for automated decision-making that has a material impact on you without appropriate human review.
Gk9my does not sell your personal data. However, we may share certain information with the following parties under limited and controlled circumstances:
In all data sharing arrangements, gk9my ensures that receiving parties are bound by confidentiality and data protection obligations equivalent to or stricter than the standards we uphold.
Gk9my uses cookies and similar tracking technologies to enhance your experience on our platform. The following are the types of cookies we use:
You can manage your cookie preferences through your web browser at any time. However, disabling certain cookies may affect the functionality of some gk9my platform features. Continued use of the platform after a cookie notice is displayed will be considered your consent to the use of non-essential cookies.
Gk9my implements multiple layers of technical and organizational security controls to protect your personal data from unauthorized access, modification, disclosure, or destruction:
While we take all reasonable precautions, no security system is entirely foolproof. If you suspect your account has been compromised, please contact our support team immediately via the live chat channel available 24/7.
Gk9my retains your personal data only for as long as necessary to fulfil the original purpose of collection or as required by law. Our retention schedule is as follows:
Once the retention period expires, your personal data will be securely deleted or anonymised so that it can no longer be associated with you as an individual.
As a data subject, you have the following rights under Malaysia's Personal Data Protection Act 2010 and gk9my's policies:
Request a copy of all personal data we hold about you.
Correct any inaccurate or incomplete data in your account.
Request deletion of your personal data, subject to legal obligations.
Object to the processing of your data for direct marketing purposes.
Receive your data in a structured, machine-readable format.
Restrict how we use your data in certain circumstances.
To submit any request regarding your privacy rights, please contact our Privacy Officer by email at the address stated in Section 12. We will respond within 30 calendar days from the date the request is received.
The gk9my platform is strictly limited to users aged 18 and above. We do not knowingly collect or process personal data from individuals under the age of 18.
If we discover that personal data of a minor has been collected without our knowledge, we will take immediate steps to delete that data and close the associated account. Parents or guardians who find that their child has registered on the gk9my platform are requested to contact us immediately through our 24/7 support channels.
In the course of its operations, gk9my may transfer your personal data to servers or processing facilities located outside Malaysia. Such transfers occur primarily in connection with technology infrastructure services and international game providers integrated into our platform.
In all cross-border data transfers, gk9my ensures that:
If you would like to know more about the safeguards used for specific cross-border data transfers, please contact our Privacy Officer.
Gk9my reserves the right to update this Privacy Policy from time to time to reflect changes in our data processing practices, new legal requirements, or service improvements. Each update will include a new "Last Updated" date at the top of this page.
For material changes — that is, changes that significantly affect how we collect or use your personal data — gk9my will notify you via an in-platform notification or email at least 14 days before the changes take effect. Your continued use of the platform after that date will be considered your acceptance of the updated Privacy Policy.
If you have any questions, concerns, or wish to submit a request regarding your privacy rights, please contact gk9my's Privacy Officer through the following channels:
When submitting a privacy rights request, please provide your full name, account username, and specific details of your request to help us process it faster and more accurately. Identity verification may be required before we disclose or modify your personal data.
We are committed to resolving all privacy concerns fairly, transparently, and within the stipulated timeframes. Your satisfaction and trust in the gk9my platform are our top priority.
With 256-bit SSL encryption, a transparent privacy policy, and 24/7 support, gk9my ensures your gaming experience remains safe, fair, and enjoyable at all times.